Blog
- Select topic
- Accounts Payable
- Accounts Receivable
- Assets
- Automation
- C-Suite (Owner, CFO, COO)
- Client
- Integrations
- Mobile App
- Operations
- Subcontractor
- Thought Leadership
- Uncategorized
5 Reasons to Invest in OEM After-Sales for Greater Customer Loyalty
- Assets
OEM after-sales service is more than a support function. It is a strategic investment that drives consistent revenue, strengthens customer relationships, and differentiates your brand from competitors. Many manufacturers fail to recognize its full potential, especially when the market slows. Yet history shows that after-sales services often remain steady even when new product sales decline….
Filter our articles
- Select topic
- Accounts Payable
- Accounts Receivable
- Assets
- Automation
- C-Suite (Owner, CFO, COO)
- Client
- Integrations
- Mobile App
- Operations
- Subcontractor
- Thought Leadership
- Uncategorized
The Connected Client: Visibility Like Never Before
- Automation
- Client
In today’s competitive service management landscape, the quest for superior customer experiences and operational excellence is more crucial than ever. Companies looking to expand nationally or regionally find themselves at a crossroads: innovate or be left behind. This post delves into the transformative “Connected Client” approach, where integrating cutting-edge technology streamlines communication, enhances reporting, and…
The Connected Subcontractor: A New Way of Service Management
- Operations
- Subcontractor
In the dynamic service management landscape of 2024, U.S.-based service companies that self-perform services are increasingly turning to subcontracted models to enhance their operational capabilities. However, this shift brings its own set of challenges, particularly in subcontractor management. Companies grapple with issues like poor visibility into service quality, broken communication, and system inefficiencies—all exacerbated by…
Shaping the Future of Service Management: Embracing Trends and Strategies for Success
- Automation
- Thought Leadership
The landscape of service management is undergoing a significant transformation, driven by emerging trends and innovative strategies. Today’s businesses face the challenge of adapting to these changes to stay competitive and meet evolving customer expectations. This blog post explores key trends such as self-service, automation, and artificial intelligence (AI), and discusses how they are reshaping…
Revolutionizing Service Management: The Impact of AI and Automation
- Automation
In today’s fast-paced business world, the integration of artificial intelligence (AI) and automation in service management is not just an advancement; it’s a revolution. Service management, once reliant on traditional methods, is being transformed by these technologies, enhancing efficiency, and redefining customer experiences. This blog post delves into the transformative impact of AI and automation,…
Revolutionizing Service Management: Digital Transformation
- Thought Leadership
The concept of service management has undergone a significant transformation. From its humble beginnings during the Industrial Revolution to its current state in the digital age, service management has always been pivotal in ensuring customer satisfaction and competitive success. Today, the role of digital technologies in transforming service delivery is more pronounced than ever. Today…
Affiliates
Affiliates